Legal information

Responsible for the content

Active and Family Resort Tiroler Zugspitze

A company belonging to Zillertaler Gletscherbahn GmbH & Co. KG

CEO: Franz Dengg

Obermoos 1 A

6632 Ehrwald

Phone: +43 5673 2309

Fax +43 5673 2309-51

Email: welcome@zugspitze-resort.at

[[L:http://www.zugspitz-resort.at/resort]]Online: www.zugspitze-resort.at

 

VAT reg. no.: ATU 33309504

Commercial register number: 18574s

Specialist group: Tourism & recreation

Professional group: Tourism & recreation

Information obligation according to the Austrian E-Commerce Act:

Contractual Terms and Conditions: The Austrian Hotel Contract Conditions (ÖHVB) apply to the hosting contract [[L:files/pdf/zugspitze/AGBH.pdf]].

 

Our bank details:

Hypobank Reutte

BIC: HYPTAT22

IBAN: AT92 5700 0001 9003 2324

The recipient is exempt from charges.

 

GTCs - General Terms and Conditions

 

We inform you about the precise arrival and departure conditions, deposit, cancellation conditions and travel insurance in our reservation correspondence.

Copyright / liability

With reference to the technical properties of the Internet, no liability can be accepted for the authenticity, accuracy and completeness of the information provided on the Internet. We are also unable to accept any liability for the availability or operation of this website and its content.

Any liability for direct, indirect or other damage, irrespective of the cause, which results from the use or non-availability of the data and information on this website, shall be excluded as far as is legally permissible.

The content on this website is protected by copyright. The information is only intended for personal use. Any other use, specifically storage in databases, duplication, any form of commercial use and forwarding to third parties – in part or in a revised format – is prohibited without the company's consent.

In addition, none of the website's individual pages can be integrated into external frames.

Concept, web design & production

The website was created by ncm.at, specialists in successful websites for the tourism industry. The conceptual design, production and online marketing follow a shared strategy, the logic of success: website, marketing and monitoring , which transforms website visitors into hotel guests. The website conveys three things: Information, emotions and a call for action. Combined with a user-friendly web design and in line with the Google Webmaster Guidelines, the website becomes the perfect basis for successful online marketing and search engine optimisation.

Picture credits

Active & Family Resort Tiroler Zugspitze, Tiroler Zugspitzbahn, Tiroler Zugspitz Arena, Foto Auer Telfs , Mario Rabensteiner, Albin Niederstrasser, Bernd Ritschel, Mallaun, Stefan Gaber, Wolfgang Schrötter, Moving Pictures, Shutterstock , Corbis, pepper blue, © fotodesign-jegg.de - Fotolia.com, Eva Trifft

Online marketing

This website is overseen and continually developed by the Online Marketing Team at ncm.at. Where required, online advertising campaigns, for example with Google AdWords, supplement the online marketing. The website itself is the basis for this. It is designed and optimised for search engines in accordance with the Google Webmaster Guidelines. The content is constantly expanded by editors to fit the current requirements of users. This guarantees that search engines can find, read and interpret the website content optimally.

Use of CheckEffect

The website uses CheckEffect, a web analysis tool provided by ncm.at. CheckEffect is the tool for successful online marketing for the tourism industry, developed by tourism experts to meet the requirements of the tourism industry. CheckEffect uses so-called "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be stored on a server of the company ncm.at. ncm.at will use this information to evaluate the use of the website. The evaluation is used to provide the website operator with a detailed overview and reports on search terms, search engines and cost-benefit calculations of specific advertising, campaigns and pay-per-click links. CheckEffect compares this information anonymously with websites of similar companies and provides an industry comparison.

You may refuse the installation of cookies by selecting the appropriate settings on your browser; however, please note that if you do so, you may not be able to use the full functionality of this website. By using this website, you agree to the processing of data collected about you by ncm.at in the aforementioned manner and for the aforementioned purpose.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the website operator and providing other services relating to website activity and Internet usage to the website provider. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the installation of cookies by selecting the appropriate settings on your browser; however, please note that if you do so, you may not be able to use the full functionality of this website. By using this website, you agree to the processing of data collected about you by Google in the aforementioned manner and for the aforementioned purpose.

You can refuse permission for Google Analytics to collect data in the future by installing a deactivation add-on (http://tools.google.com/dlpage/gaoptout?hl=de for your browser.

Use of Pinterest

Plugins from the social network Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA are integrated onto our website. You can recognise the Pinterest plugin by the "Pin it Button" on our website. If you click the Pinterest "Pin it Button" while you are logged into your Pinterest account, you can link the content of our site to your Pinterest profile. This means Pinterest can assign the visit to our website to your user account. We hereby refer to the fact that we, as the supplier of the website, receive no notification of the content of submitted data or its use by Pinterest. You can find more information on the Data Protection Declaration of Pinteresthere.

Use of Facebook Social Plugins

Our website also uses social plugins provided by the facebook.com social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). These plugins can be recognised by one of the Facebook logos (white "f" on a blue tile or a "thumbs-up" sign) or are marked as "Facebook social plugin". The list and appearance of Facebook social plugins can be seen here: http://developers.facebook.com/docs/plugins.

If you access one of our webpages containing such a plugin, your browser will establish a direct connection with the Facebook servers. The content of the plugin will be communicated directly from Facebook to your browser and embedded in the website. As a result, we have no influence on the extent of data, which Facebook collects using this plugin and would therefore like to clarify how we believe the system works:

By incorporating the plugin, Facebook obtains the information that you have accessed from our website. If you are logged into Facebook, Facebook can allocate the visit to your Facebook account. If you interact with the plugins, for example by clicking the Like button or leaving a comment, this information is transmitted from your browser directly to Facebook and saved there. If you do not have a Facebook account, there is still the possibility that Facebook will ascertain and save your IP address.

The purpose and extent of data collection and the further processing and use of data by Facebook and your related rights and privacy options can be found in Facebook's privacy policy: http://www.facebook.com/policy.php.

If you are a Facebook member and do not want Facebook to collect data about you via our Internet site and link this with your membership data stored at Facebook, you must log out of Facebook before visiting our website.

It is also possible to block Facebook social plugins for your browser, by using the "Facebook Blocker" for example.

Use of Google +1 Button

This Internet site uses the "+1" button of the Google Plus social network, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). The button is recognisable from the "+1" symbol on a white or coloured background.

If you open a webpage with such a button on our Internet site, your browser establishes a direct connection to Google's servers. The content of the "+1" button will be communicated directly from Google to your browser and embedded in the website. We therefore have no influence on the extent of data that Google collects using the button, but assume that this includes your IP address being saved.

The purpose and extent of data collection and the further processing and use of data by Google and your related rights and privacy options can be found in Google's privacy policy regarding the "+1" button: http://www.google.com/intl/de/+/policy/+1button.html

If you are a Google Plus member and do not want Google to collect data about you via our Internet site and link this with your membership data stored at Google, you must log out of Google Plus before visiting our website.

Use of the Twitter Tweet Button

This Internet site uses the "Tweet" button of the Twitter social network, operated by Twitter Inc., 750 Folsom Street, Suite 600, San Francisco, CA 94107, United States ("Twitter"). The button is recognisable from the dark-blue bird and the word "Tweet" on a light-blue background.

If you open a webpage with such a button on our Internet site, your browser establishes a direct connection to Twitter's servers. The content of the "Twitter" button will be communicated directly from Twitter to your browser and embedded in your Twitter message. We therefore have no influence on the extent of data that Twitter collects using the button, but assume that this includes your IP address being saved.

The purpose and extent of data collection and the further processing and use of data by Twitter and your related rights and privacy options can be found in Twitter's privacy policy: http://twitter.com/privacy.

If you are a Twitter member and do not want Twitter to collect data about you via our Internet site and link this with your membership data stored at Twitter, you must log out of Twitter before visiting our website.

[[L:]]Cookie policy

What is a cookie and why are these used?

Cookies are used to ensure the best possible use and depiction of the website. Cookies are small data packages that are sent to the user's browser when visiting a website and saved there. This information can be sent back to the webserver each time the website is visited.

Cookies are used to save personal page settings as the websites do not have data storage of their own. They can also be used to identify users and collect their user behaviour. Cookies fulfil a wide range of purposes and therefore differ by function, life span and source. For example, there are temporary and permanent cookies. Temporary cookies are either automatically deleted after a period of time defined within the cookie or at the end of the browser session. Permanent cookies are saved in the browser permanently.

Deleting and Blocking Cookies

All conventional web browsers offer functions to prevent the general storage of cookies or the storage of cookies from third-party suppliers (e.g. advertising partners) and to delete cookies at any time. The links to the browser producers below provide information and instructions on managing cookies:

Internet Explorer from Version 7- Internet Explorer Cookies

[[L:http://windows.microsoft.com/de-de/internet-explorer/delete-manage-cookies#ie=ie-11]]Google Chrome - Google Chrome Cookies

[[L:https://support.google.com/chrome/answer/95647?hl=de]]Mozilla Firefox - Mozilla Firefox Cookies

[[L:https://support.mozilla.org/de/kb/cookies-informationen-websites-auf-ihrem-computer]]Opera - Opera Cookies

[[L:http://help.opera.com/Linux/9.01/de/cookies.html]]Apple Safari - Apple Safari Cookies [[L:https://support.apple.com/kb/PH17191?viewlocale=de_DE&locale=de_DE]]

Please note that blocking cookies can restrict the use of the website.

Third-party cookies

Third-party cookies (including Google) are also used to display advertisements based on previous visits of a user to the website. These advertising partners do not collect any personal information, such as names, email addresses, postal addresses or telephone numbers. Users of the website can deactivate the use of cookies by Google by accessing the Interest-Related Advertising on Websites outside of Google page and deactivating the function. In addition, users can deactivate the use of third-party cookies by visiting the deactivation page of the "Network Advertising Initiative" http://www.networkadvertising.org/choices/ and http://www.youronlinechoices.com/ and adjusting the relevant settings for the opt-out function. These settings ensure that no interest-related advertising is displayed, but do not prevent general advertisements.

The following types of cookies are used on the website

Technical cookies:

Technical cookies are imperative for ensuring a modern and user-friendly website can be displayed. Without these cookies, data entered during a website visit cannot be stored temporarily and processed (typical examples are products in a shopping basket or previous selections of products / services, if you go back during a session).

Functional cookies

Functional cookies can be used to make the website as user-friendly as possible. These are not necessarily needed to make the website work, but fundamentally improve the usability during a user's visit to the website. These are used if settings such as preferred language or interests need to be saved, so that they do not need re-entering upon each new visit.

Analytical cookies

Analytical cookies are used to gain an insight into how visitors use the website, through which subjects these visitors enter the website and which subjects and articles are particularly interesting and relevant in order to continually improve the service provided. As well as visited pages, referral pages and linked pages, data such as duration of stay and click activities can also be saved.

Commercial cookies

Cookies are also used during marketing campaigns to display advertisements on other websites. Cookies and retargeting tags for interest-related advertising are used by online advertisers on their own site.

Cookies from social networks

In order to like and share elements such as pages, images and videos in social networks such as Facebook, Twitter, Google+, YouTube, Pinterest, Instagram, etc., social plugins are integrated into the website. Cookies, which are embedded by these platforms, cannot be influenced as these and their content are managed exclusively by third-party suppliers. To avoid website visits being assigned to your personal profile, visitors must log out of these third-party suppliers when they visit the website.

EU Regulation of Dispute Resolution

Mandatory information according to the Regulation (EU) No. 524/2013 of the European Parliament and Council: Link to the website of the European Commission's Office for Online Settlement of Consumer Disputes: http://ec.europa.eu/consumers/odr/

We are available at welcome@zugspitze-resort.at to answer any initial questions relating to a possible dispute.

Packages & more

Packages

Winter time
Winter time

Hotel | Appartement | Camping

Packages

Last minute deals

Last minute deals for your holiday

Last minute deals

Gift vouchers

Give your loved one a gift voucher.

Gift vouchers/p>

Family-friendly

Skiing time in Tyrol
Skiing time in Tyrol

The Active & Family Resort Tiroler Zugspitze

Family-friendly

Video

The family resort's video gallery

Video

Webcam

Live images from the surrounding area

Webcam

360° tour

Panoramic view over the resort

360° Tour

Reviews

Our guests' reviews

Reviews

Our
awards

Partner